Planet of the Vapes Limited revised website privacy notice. Published March 2019.
Planet of the Vapes Limited (planetofthevapes.co.uk) is a source of information and news for vapers and people in the vape industry. Planet of the Vapes keeps its readers informed on world-wide vape news regarding products, legislation, health information and more. Planet of the Vapes Limited is a business, and as such the collection and processing of your personal data is in regard to the fulfilment of our business aims.
Your own personal privacy should be of importance to you and we take our position seriously. This Privacy Notice describes our policies and practices regarding the collection and use of your personal data and explains your privacy rights. We recognise that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new policies.
Data Protection Officer
Planet of the Vapes Limited is headquartered in London in the United Kingdom. Planet of the Vapes Limited have not appointed an internal data protection officer as our processing is not of a type or scale that requires one. However, should you have any questions or concerns about Planet of the Vapes Limited personal data policies or practices, you can contact us at anytime:
Planet of the Vapes Limited
5th Floor, Suite 23
63 - 66 Hatton Garden
Planet of the Vapes Limited registered in England No. 08307920
020 3026 2265
How we collect and use (process) your personal information
1. Personal information you give to us:
A. Corporate Customers
When you become a customer of Planet of the Vapes Limited or contact us regarding the services we offer, we collect information about you including (but not limited to) your name, your employer’s name, your work address (including your country location), your telepphone number and your email address.
We process your information under the General Data Protection Regulation Article (6)(b) to provide you will the product / service you have purchased, undertake standard business functions such as billing, and to inform you of relevant events, content, and other benefits or opportunities. Planet of the Vapes Limited may also use this information to help us understand our customers’ needs and interests and to better tailor our products and services to meet those needs.
B. Registered Users - Newsletters & Forum Accounts
When you become a registered user of Planet of the Vapes, we collect information about you including (but not limited to) your name, and email address. We collect these details for the purposes of sending a newsletter or allowing you to log in to the forum to post messages.
We process your personal information under the General Data Protection Regulation Article (6)(b) in order to provide you with information and internet forum services. We may also process this information to undertake standard business functions and under the General Data Protection Regulation Article (6)(f) to inform you of relevant events, content, and other benefits or opportunities. Planet of the Vapes Limited may also use this information to help us understand our customers’ needs and interests and to better tailor our products and services to meet those needs.
Planet of the Vapes Limited offers a large range of content on our website. In addition to producing original content, we also subscribes to content produced by others which we often link to from our website. This means you may find yourself on the Planet of the Vapes Limited website or reading an email from us and we will offer you a link to another organisation’s website where you will find content that we feel will be relevant and useful to you. At these times, you will be leaving the Planet of the Vapes Limited website. Planet of the Vapes Limited is not responsible or liable for content provided by these third-party websites or personal information they may happen to gather from you.
You may manage your subscriptions to Planet of the Vapes Limited newsletters by subscribing or unsubscribing at any time. If you unsubscribe from our newsletter we will still retain your email address but we will honour your preferences and not send you any further messages. If you would like your email address completely removed from our systems or if you have any difficulties managing your email or other communication preferences with Planet of the Vapes Limited, please contact us at [email protected].
Planet of the Vapes Limited uses Google Analytics to track how often people gain access to our website. We use this information in aggregate to understand what content our customers find useful or interesting to help us produce content and services to meet your needs.
D. Your correspondence with Planet of the Vapes Limited
If you correspond with us by email, the postal service, or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your inquiry; to notify you of Planet of the Vapes Limited services; or to keep a record of your complaint and the like. As always, if you wish to have Planet of the Vapes Limited “erase” your personal information or otherwise refrain from communicating with you, please contact us at [email protected].
E. Purposes for processing your data
As explained above, Planet of the Vapes Limited processes your data to provide you, or the company you work for, with the goods or services you have requested or purchased from us. We use this information to refine our goods and services to better tailor them to your needs and to communicate with you about other services we offer that may assist your business.
2. Personal information we get from third parties
Planet of the Vapes Limited does not receive personal information about individuals from third parties.
3. What happens if you don’t give us your data
You can enjoy much of the information on our website without giving us your personal data. Some personal information is necessary so that Planet of the Vapes Limited can supply you with the forum service you have requested or newsletters, and to authenticate you so that we know it is you and not someone else. You may cancel your forum account or newsletter subscription at any time by emailing us at [email protected] to make sure that all personal data is removed.
Use of the Planet of the Vapes Limited Website
Cookies, web beacons and click tracking
Cookies are pieces of data that a Web site transfers to a user's hard drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage, e-mail response and tracking. Click tracking is a means of measuring the number of clicks a particular advert/image/banner receives.
When and how we share information with others
When you register with Planet of the Vapes we create an account for you and store your data in one of our UK based servers.
As a client of Planet of the Vapes we create an account for you and may store your data in our USA based CRM system and UK based finance system.
In both cases we do not otherwise reveal your personal data to third-parties for their independent use unless: (1) you request or authorize it; (2) it’s in connection with a request, from you, for information about a service offering from one of our partner organisations; (3) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our customers and Site visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers and/or other third parties for marketing or promotional purposes.
Data subject rights
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. A good explanation of them (in English) is available on the website of the United Kingdom’s Information Commissioner’s Office.
This Privacy Notice is intended to provide you with information about what personal data Planet of the Vapes Limited collects about you and how it is used. If you have any questions, please contact us at [email protected].
If you wish to confirm that Planet of the Vapes Limited is processing your personal data, or to have access to the personal data we may have about you, please contact us at [email protected].
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside of Planet of the Vapes Limited might have received the data from us; what the source of the information was (if you didn’t provide it directly to us); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by us if it is inaccurate. You may request that we erase that data or cease processing it, subject to certain exceptions. You may also request that Planet of the Vapes Limited cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Planet of the Vapes Limited processes your personal data. When technically feasible, Planet of the Vapes Limited will — at your request — provide your personal data to you or transmit it directly to another controller.
Reasonable access to your personal data will be provided at no cost upon request made to Planet of the Vapes Limited at [email protected]. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.
What legal basis do Planet of the Vapes rely on to process personal information?
- Consent (this can be withdrawn at any time)
- To fulfil a contract (either a paid for clients or providing a newsletter with news featured on our website)
- Legitimate interest (including relevant and tailored communications related to contracting and selling and supplying advertising services to our customers)
- Legal Obligations (to comply with any legal representations)
Security of your information
To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain a range of physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees and clients who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
Data storage and retention
Your personal data is stored by Planet of the Vapes Limited on its servers, and (if you are a business customer) on the servers of the Customer Relationship Management company that we engage, located in the United States. Planet of the Vapes Limited retains data for the duration of the users or business relationship with us. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact our privacy officer at [email protected].
Changes and updates to the Privacy Notice
By using this site, you agree to the terms and conditions contained in this Privacy Notice and Conditions of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this site or any Planet of the Vapes Limited services. You agree that any dispute over privacy or the terms contained in this Privacy Notice and Conditions of Use, or any other agreement we have with you, will be governed by the laws of the United Kingdom.
As our business changes from time to time, this Privacy Notice and Conditions of Use is expected to change as well. We reserve the right to amend the Privacy Notice and Conditions of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice and Conditions of Use at this Site. We may e-mail periodic reminders of our notices and terms and conditions and will e-mail customers of material changes thereto, but you should check our site frequently to see the current Privacy Notice and Conditions of Use that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this site.
Questions, concerns or complaints
Please contact our privacy officer at the address below:
Planet of the Vapes Limited
5th Floor, Suite 23
63 - 66 Hatton Garden
020 3026 2265