NAMED AND SHAMED..... GEARBEST SCAMMING CUSTOMERS AGAIN

[silentg]

@gearbest.com i placed an order and used toward that order gb points and money from my wallet.

YOU lost my order and only refunded the actual PayPal funds used.
YOU have not refunded the money from the wallet I used neither the amount of GB points used towards that order.

YOUR rep expects me to accept the amount of 50 gb points ($1) when that amount is nowhere near what I actually used in gb points and funds from my wallet.
apparently, THAT is an EXCEPTIONAL OFFER
ARE YOU F*&KING KIDDING ME!!!!!!

YOUR CUSTOMER SERVICE IS AN ABOMINATION.
RIPPING PEOPLE OFF LEFT RIGHT AND CENTRE YET YOU SEE FIT TO CONTINUE THIS!!!!

YES I AM F*&KING BUBBLING HERE

 

[Ment]

How on earth can they lose an order?

 

[SirLugg]

I'd stay away from chinese vendors chief.

You don't appear to have much luck.

 

[silentg]

How on earth can they lose an order?

the order never arrived and no tracking either

I'd stay away from chinese vendors chief.

You don't appear to have much luck.

you aint kidding are ya

 

[zouzounaki]

Dirty bastards!

 

[Miss Pepper]

@gearbest.com can you resolve this please. Thank you!

 

[gearbest.com]

@silentg hi let me try and help solve this can you please send me a private message with order number and tiket number?

Thanks @Miss Pepper

Regards GB

 

[gearbest.com]

hi,
I let our CS colleague deal with it now, have news, I will reply to you.
so sorry~ I will try my best.

 

[silentg]

@gearbest.com can you resolve this please. Thank you!

remains unresolved

hi,
I let our CS colleague deal with it now, have news, I will reply to you.
so sorry~ I will try my best.

unresolved.

i have been told that the full refunds will not happen until i close the PayPal case. am not willing to close ANY PayPal case until refunds the total funds as i simply do not trust you. this is NOT my first rodeo with gearbest fucking me over

 

[silentg]

Dear,

We feel very sorry for any inconvenience.

Could you please contact Paypal to close the case firstly? When the case is closed, we will issue the points to you.
I am looking forward to hearing from you soon.

Thank you for your collaboration.

Best Regards
Gearbest Customer Service
http://www.gearbest.com/

Dear,
Thank you for your message.
We cannot send the points for you in our system if the paypal case is open, please close the case, we will send the points to you.
Thank you for your understanding.
Have a nice day.
Best Regards
Vicki
Gearbest Customer Service
http://www.gearbest.com/

the usual tactics to get people to close PayPal cases first. They are already holding the wallet funds hostage and cannot be used.
Really @gearbest.com this is your resolution.