ScottishDuck13
Postman
- Joined
- Mar 7, 2017
- Messages
- 472
Had an issue with the new Warrior RDA and got fantastic service from Steve @sr-vapes
Got the Warrior delivered to find 2 squonk pins included (no regular 510), warped/discoloured paint at 5 different points of the top and side caps and failing the scratch and check.
Contacted Wotofo and SRVapes less than an hour ago and had a response from both.
Wotofo confirming it is authentic.
SRVapes saying they had already also been in touch with Wotofo confirming authenticity and saying the squonk pin issue seems to be getting more common from manufacturers. They asked for a few pics of the paintwork so they could pass them on to Wotofo which I provided and they are sending out a replacement already.
Have to say, quick responses from both companies... less than an hour from opening the package it was all sorted! But fantastic service from SRVapes!!! Would highly recommend them to anyone! Their prices are also probably the best in the UK.
Got the Warrior delivered to find 2 squonk pins included (no regular 510), warped/discoloured paint at 5 different points of the top and side caps and failing the scratch and check.
Contacted Wotofo and SRVapes less than an hour ago and had a response from both.
Wotofo confirming it is authentic.
SRVapes saying they had already also been in touch with Wotofo confirming authenticity and saying the squonk pin issue seems to be getting more common from manufacturers. They asked for a few pics of the paintwork so they could pass them on to Wotofo which I provided and they are sending out a replacement already.
Have to say, quick responses from both companies... less than an hour from opening the package it was all sorted! But fantastic service from SRVapes!!! Would highly recommend them to anyone! Their prices are also probably the best in the UK.