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Tester wanted for: SERIES B DNA 75 (new sandstorm 25mm version)

Discussion in 'Vendor News and General Discussion' started by JAC Vapour, Nov 28, 2017.

  1. red5

    red5 Postman

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    I'm assuming there's a spring under there.. is it still in place or has it been squashed out of shape?
     
  2. Gaj1612

    Gaj1612 Postman

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    no sign of any spring in there, not sure if there's supposed to be one though :hmm:
    i would assume if there is one there its been squashed.
     
  3. JAC Vapour

    JAC Vapour Premium Vendor

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    No it sounds like the connector spring is gone, never really had it happen before, other than one other case on DNA, it was actually the other day but, but it was the 22mm version and he'd had it for 8 months, we replaced it for him, could something have managed to get stuck in it? I'll replace your unit Monday, and then if we could get the malfunctioning one returned I'll take a look.
     
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  4. Mrdazjones

    Mrdazjones Postman

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    @JAC Vapour Finally submitted my form, apologies for the delay and thanks for the opportunity to test your device.

    Daz
     
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  5. Gaj1612

    Gaj1612 Postman

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    dont think anything was stuck in it although there could well have been and i havent noticed. its had the berserker on it for about 2 weeks now so hasnt been on and off too much other than cleaning the tank out/rewicks etc.
    youre a gent mate thanks for that, ill dig out the box for this one and get it packed up.

    cheers
     
  6. JAC Vapour

    JAC Vapour Premium Vendor

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    okay that's a new one shipping to you, could you please contact CS on sales@jacvapour.com and they will give you a free returns label for shipping the failed unit back for testing, thanks
     
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  7. Gaj1612

    Gaj1612 Postman

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    Fair play to you mate you don't mess about. Yep I'll get it sorted. Cheers Andy
     
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  8. Pyr0

    Pyr0 Postman

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    Well it finally happened lol, you can add my unit to the list with faulty magnets ;)
    No major bumps, but the bottom one came out last night when swapping batteries
    I wondered why it wouldn't close properly then noticed the extra magnet stuck on the door.
    I've had zero issues with the mod until now and I've just used a spot of superglue to stick the magnet back in again :)
     
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  9. Gaj1612

    Gaj1612 Postman

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    @JAC Vapour replacement mod arrived today mate, thanks for that. i have spoken to CS and let them know that i havent got access to a printer until the weekend so will get it posted first thing monday. Thanks again mate.
     
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  10. Qwackers98

    Qwackers98 Achiever

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    Mine did the same(ish) today. Top magnet jumped ship but got it back in and after a battery change no reoccurring missing magnet.
     

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