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Ordering from you is like pulling teeth!

Discussion in 'Everzon' started by DMAN, Aug 31, 2018.

  1. John R

    John R Veteran

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  2. TMBNotes
  3. DMAN

    DMAN Achiever

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    They've been told to either ship it to the address I gave or cancel the order.
    A week of being asked for my address (the system doesn't recognise it) and giving it is beyond a joke.
     
  4. smplmind

    smplmind Postman

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    Agree, even if their system doesn't recognise it they can still post and if it's wrong it would be your fault as they would have e-mail proofs of the address you keep sending them.
     
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  5. Smoorecig
  6. cptfrederickson

    cptfrederickson Postman

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    I'm having dramas with these guys too. One of my supreme v2.1s doesn't hold juice, largely because of a fault in the alignment of the juice flow control. They ask for a video, I provide it. They ask for another one because they can't work out how to download it.
    Honestly @Everzon, you looked like you were going to replace some of your competitors with your pricing, but your customer service is poor. Ship the man his goods, and replace my faulty item you numpties.
     
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  7. DMAN

    DMAN Achiever

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    I'll give it until tomorrow then Paypal them.
     
  8. Crewella

    Crewella Olympian

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    Jeez @DMAN you ain't having a lot of Chinese luck! I've just given 2FDeal a go to see how that works out ....... ;)
     
  9. DMAN

    DMAN Achiever

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    I ordered a mod from 2f a couple of weeks ago. Arrived in around a week.
     
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  10. zouzounaki

    zouzounaki Olympian

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    Surely it would be impossible for them to have a system that can recognise every possible address in the world? I reckon their at it. It’s some sort of psychological game they’re playing with you. Maybe because they know you’re from Dundee. :D
     
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  11. Everzon

    Everzon Overseas Vendor

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    Hi MIKE
    I am so sorry for the problem, shipping agent system can not match our system, your post code with space, so it can be used.Now all is ok, we will arrange shipment for you asap.
     
  12. andi52

    andi52 Achiever

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    Computers dont like added items in address lines. my street number is 85 but 85 has two addresses, for 2 flats, 85 and 85a. If I only use 85a the mail will often go to 85, so I add Basement Flat, computers dont like it, recently I received a package the other day addressed as

    85a Basement Flat
    Town
    Postcode

    Despite the registered account being correct and my paypal address being correct, both the person posting the item (from London) and the person processing the package (Parcelforce) didn't notice it. What can you do, I was surprised I actually got the thing. Also if you have a ' in your address (example: St Mary's) computers can throw a wobbly at that as well, and mash the whole address up.

    It's why I tell people to use the address I give them, not the one google throws out. Some sellers on ebay have a tendency to correct addresses using google, nightmare, google doesn't know everything.
     
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