Hi, being lurking for a while and never really got around to register, until now, wanted to vent some dissapointment about vapeinc.com , maybe it will help others in the same situation.
I ordered two mods from them last month, they were both dead on arrival, contacted vapeinc.com,it took many attempts and ages to get the phone answered, I was advised to send the mods back for a refund and was told that postal charges would be refunded as well.
The mod got refunded but no f**ing way they refund the postal charges *( £4.20).
Call them four times over two weeks ( ages to get through as they hardly answer) and the guy always promised that the refund will be coming soon. Well nothing ever came through, I don't want to waste any more time with these outfit.
So I wasted my time to go to the post office packed the mods, paid to park + find a parking space, called four times, being told rubbish, in my books this company does not deserve my future custom, or a positive comment, a negative comment about their service seems to be very much deserved.
Vapeinc keep my money, how hope it will go towards improving your dire customerr service.
I ordered two mods from them last month, they were both dead on arrival, contacted vapeinc.com,it took many attempts and ages to get the phone answered, I was advised to send the mods back for a refund and was told that postal charges would be refunded as well.
The mod got refunded but no f**ing way they refund the postal charges *( £4.20).
Call them four times over two weeks ( ages to get through as they hardly answer) and the guy always promised that the refund will be coming soon. Well nothing ever came through, I don't want to waste any more time with these outfit.
So I wasted my time to go to the post office packed the mods, paid to park + find a parking space, called four times, being told rubbish, in my books this company does not deserve my future custom, or a positive comment, a negative comment about their service seems to be very much deserved.
Vapeinc keep my money, how hope it will go towards improving your dire customerr service.