MHL
Veteran
- Joined
- Jul 26, 2017
- Messages
- 5,304
I would like to shout out to @Sourcemore.
My Ares 2 arrived with a broken spare smoked glass. I normally wouldn't have bothered, but I really liked the smoked glass and this was one of the reasons I bought the atty. So I emailed them.
I expected a load of hassle, a long wait, or a long winded return process. But within about 4 days I received a new smoked glass through the post, protected beautifully in about 12 layers of bubble wrap.
A small thing really, but i was very pleased and couldn't have asked for a better response.
My Ares 2 arrived with a broken spare smoked glass. I normally wouldn't have bothered, but I really liked the smoked glass and this was one of the reasons I bought the atty. So I emailed them.
I expected a load of hassle, a long wait, or a long winded return process. But within about 4 days I received a new smoked glass through the post, protected beautifully in about 12 layers of bubble wrap.
A small thing really, but i was very pleased and couldn't have asked for a better response.