Gitchy
Achiever
- Joined
- Feb 13, 2017
- Messages
- 2,937
Got an order for some concentrates last week and they'd put the wrong brands in for 3 of them. I e-mailed them straight away after work and got a reply first thing the next morning saying sorry and that they'd sort it out.
Package arrived the next day with the right concentrates and a wee note apologising.
Fantastic customer service and the replacements arrived sooner than some would get the original order out.
Package arrived the next day with the right concentrates and a wee note apologising.
Fantastic customer service and the replacements arrived sooner than some would get the original order out.
