Pro Vaperz
Vendor
- Joined
- Mar 16, 2015
- Messages
- 271
I've sent several emails to which I've not received the info requested.
I ordered an IPV5 when on Pre-Order on 28th Jan, order number #6875, dispatch was confirmed on the 29th Jan. On a pre-order item?
Chris confirmed, by email, on 1st Feb that the item would be packaged and posted that day and should be received the next day.
I emailed on 4th Feb to request a tracking number as I still haven't received the item. This same day the item went from pre-order to in stock. The item still has not been received today, 8th Feb, and still no response to my emails and here on the forum.
As you can imagine, I am somewhat bemused by this whole situation and the lack of customer service. WHAT IS GOING ON?
I ordered an IPV5 when on Pre-Order on 28th Jan, order number #6875, dispatch was confirmed on the 29th Jan. On a pre-order item?
Chris confirmed, by email, on 1st Feb that the item would be packaged and posted that day and should be received the next day.
I emailed on 4th Feb to request a tracking number as I still haven't received the item. This same day the item went from pre-order to in stock. The item still has not been received today, 8th Feb, and still no response to my emails and here on the forum.
As you can imagine, I am somewhat bemused by this whole situation and the lack of customer service. WHAT IS GOING ON?
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