Only ever had one problem a item sat for 2 month in a delivery office it was on 24 hr delivery last christmas, in a town near me Amazon wouldn.t talk to them and they would not get in a conversation,was a memory card for dash cam,Picked up one elswhere, when the other was delivered to post office ignored Royal mail returned to sender i got full refund, i was on one month free amazon introduction ended getting prime for another three month by being a pain in conversation complaints with them.
Why i like Royal Mail, nobody in a postcard to pick up or re deliver, none of this with neighbour , left on step safe place.