Simon G
Olympian
- Joined
- Apr 12, 2016
- Messages
- 26,295
I’ll post a review once I’ve tried it out.
....still waiting!
So bit of a rigmarole going on re this. I bought my missus one from Fasttech and it's come with the coils that don't work in my device so they've obviously changed the coils from the one I won to the retail release. I have e-mailed vaporesso to ask if the coils with the notch in them that I received are availabe to buy anywhere and the customer service reps I keep getting keep asking me to send photos and videos of the device not working. The latest has asked me for my invoice or receipt, which I obviously don't have.
I have told them several times I didn't buy the device and only really want to know if there's anywhere I can buy the coils that'll work but keep getting requests from them as if I'm looking for a replacement, which I'm not. Perhaps it's the language barrier.
I have found that I can replace the bottom of the new coils with the bottom of the ones I got in my kit and that works so all is not lost. It's just that when the bottom gets worn out or dodgy that means I can't use this anymore, which is a shame as I am enjoying it for the motor. Might be time to give up and look for a decent pod system or something similar.
@Vaporesso can you shed some light on this? are the coils not available for the devices we won in the competition?